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Terms & Conditions

Terms & Conditions

  1. This promotional campaign (“Program”) is an initiative by Flexiride Solutions Private Limited (“HOPR”) and is live on the HOPR mobile application and website (collectively, “Platform”)

  2. Validity: From 00:00 hrs on 25 May 2026 till 23:59 hrs on 25 June 2026 (“Program Period”). This Program is valid only in Bengaluru, India

  3. Under this Program, eligible existing users of the Platform who successfully refer new users to the Platform stand a chance to win rewards through a lucky draw mechanism (“Offer”). The rewards under the Program are as follows:

*Subject to availability

  1. By participating in this Program, the user (“You” or “Your”) agrees to be bound by:

    1. these terms and conditions (“T&Cs”); and

    2. such other terms and conditions available on the Platform and applicable to You, including the privacy policy and any modifications, alterations or updates thereof.

  2. To be eligible for the Program, You must fulfil the following conditions:

    1. Must be a resident of India;

    2. Must be 18 years of age or above;

    3. Must hold a valid and verified account on the Platform;

    4. Must share Your unique referral code or referral link available on the Platform with new users;

    5. The referred user must sign up on the Platform using Your referral code or referral link;

    6. Each referred user must complete a minimum of 2 successful rides during the Program Period;

    7. A minimum of 2 referred users must complete the above criteria for You to qualify for the lucky draw;

    8. Must be legally competent to enter into a binding contract under the applicable laws of India; and

    9. Must be holding a valid PAN card, Aadhaar card or any other legally recognized identification document, as may be required by HOPR.

  3. For the purpose of this Program, a “successful ride” shall mean a ride completed in full on the Platform. Cancelled, incomplete, duplicate, repetitive, suspicious, failed or not-started rides shall not be counted towards the Program.

  4. The following rides/activities shall not qualify under the Program:

    1. Rides completed on Saturdays and Sundays;

    2. Rides between the referrer and the referred users;

    3. Rides that are repetitive, duplicate, suspicious or fraudulent in nature;

    4. Rides exceeding 2 rides per user in a single day, which may be excluded at HOPR’s discretion; and

    5. Any activity identified by HOPR as misuse, manipulation or abuse of the Program.

  5. Meeting the eligibility criteria only qualifies You for participation in the lucky draw and does not guarantee winning any reward under the Program.

  6. The winners shall be randomly selected by HOPR on a best-effort basis from amongst all eligible participants after completion of the Program Period

  7. The winners may be announced through HOPR’s official social media handles, Platform notifications, SMS, WhatsApp, email or phone communication

  8. Employees, interns, consultants, contractors and immediate family members of HOPR and/or its affiliates shall not be eligible to participate in the Program.

  9. Any benefit or reward under the Program shall be subject to verification of the winner’s eligibility and identity to HOPR’s reasonable satisfaction. You may be required to provide identity proof, age proof, address proof and such other documents/information as may be requested by HOPR for such verification purpose.

  10. The selected winner must respond to HOPR’s communication within 7(seven) working days from receipt of such communication, failing which HOPR reserves the right to disqualify such winner and select an alternate winner.

  11. HOPR reserves the right to replace any reward under the Program with another reward of equivalent or greater value subject to availability or operational requirements.

  12. You acknowledge and confirm the nature of telecommunications and internet services and understand that messages, communications or transmissions may not always be received properly or may be accessed by unauthorized persons. HOPR shall not be responsible in any manner for any such errors, delays or misunderstandings.

  13. Under no circumstances shall the rewards under this Program be settled/ exchanged for cash.

  14. HOPR reserves the right to disqualify You from the Program if any fraudulent activity, misuse, abuse, manipulation or bad-faith participation is identified for the purpose of availing benefits under the Program.

  15. All government taxes, levies, duties and statutory liabilities, including tax deducted at source (“TDS”), if applicable, shall be payable by You in accordance with applicable law.

  16. This Program shall be subject to all applicable laws, rules and regulations in force in India.

  17. These T&Cs shall be governed in accordance with the laws of India and courts at Bengaluru, Karnataka shall have exclusive jurisdiction over any disputes arising in relation to this Program.

  18. Participation in this Program is voluntary and HOPR does not guarantee any reward to any participant.

  19. HOPR reserves the right, at any time and without prior notice or assigning any reason whatsoever, to add, alter, modify, change, vary, suspend, extend, withdraw or terminate this Program or these T&Cs, wholly or partially.

  20. You agree to indemnify and hold harmless HOPR, its affiliates, directors, employees and representatives from and against any claims, losses, damages, liabilities, costs or expenses arising out of:

    1. violation of these T&Cs or any other Platform terms;

    2. violation of applicable laws; or

    3. any wilful misconduct, negligence, fraudulent act or omission on Your part.

  21. HOPR reserves the right to exclude or disqualify any person from participating in the Program on grounds including but not limited to:

    1. misconduct, criminal activity, dishonesty or fraud;

    2. tampering with the Program process or Platform operations;

    3. violation of these T&Cs;

    4. acting in an abusive, threatening or disruptive manner; or

    5. any other reason deemed fit by HOPR

  22. If any selected winner is disqualified, HOPR reserves the right to undertake another random selection to identify an alternate winner

  23. Please note that Apple, Dyson, Marshall and Amazon (or any other gifts/brands) are neither sponsors of nor directly or indirectly associated with this Program.

  24. HOPR shall not be responsible for:

    1. any spam generated messages;

    2. any SMS, WhatsApp, email or communication delivery failures;

    3. technical or human errors in processing entries;

    4. technical, network, server, hardware or software malfunctions of any kind;

    5. unauthorised access to or alteration of entries or participation data;

    6. failure to receive participation information due to internet traffic, telecom issues or technical problems;

    7. any injury or damage resulting from participation in the Program;

    8. DND restrictions or non-receipt of communications due to user settings; or

    9. any circumstances beyond HOPR’s reasonable control, including force majeure events.

  25. Any attempt to deliberately damage the Platform or interfere with the legitimate operation of the Program may constitute a violation of civil and criminal laws. HOPR reserves the right to seek remedies and damages to the fullest extent permissible under law.

  26. All decisions taken by HOPR in relation to the Program, including eligibility, verification, winner selection and reward distribution, shall be final and binding.

  27. If You are dissatisfied with the Program or these T&Cs, Your sole and exclusive remedy shall be to not participate in the Program.

  28. By participating in the Program, You consent to HOPR collecting, storing, processing and using Your personal information, including name, phone number, email address and identification details, for purposes relating to administration of the Program, verification, communication and reward distribution, in accordance with applicable law and the Platform privacy policy. You acknowledge and agree that such consent shall constitute a valid and adequate legal consent for the purposes of applicable laws.

  29. This document is an electronic record in terms of the Information Technology Act, 2000 and the applicable rules thereunder. This electronic record is generated by a computer system and does not require any physical or digital signatures.